Buddy travelled with elderly relative on Ryanair in last 2 weeks, pretty much terrified from the booking as required special assistance all the way.
Worried about being abandoned somewhere.
A call before flight ensured that something he forgot was taken care of and new boarding passes reissued.
At all airports they met with the lift including a flight leaving 20 minutes late as airport only had one passenger lift to aircraft.
As took 4 flights in all he was shocked and surprised about how it worked and each airport had received everything required.
Given the ease he passed through security and passport control he has suggested taking relative everytime, well the relative suggested this as they hadn't flown in 15 years and thought the way they went was so great.