You know what's even worse for me.
You, Outwest, and I, from the first time we saw their slimy videos, from the first Business 101 level emails, from the first time we met them, could pretty much see them for the incompetent windbags they turned out to be.
Yet we had several years of upper middle management who enabled their schemes, never gave honest feedback to their unsuitable ideas, continually praised the competence of the Amelio team to us who struggled more and more in the field, and generally didn't manage but only bowed.
I hold them just as accountable, maybe more.