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Old 9th Mar 2015, 02:32
  #120 (permalink)  
Join Date: Feb 2015
Location: Melbourne
Posts: 202
Unfortunately you're experience is symptomatic of most government and utility organisations these days. They all profess to care about 'customer service' but nothing could be further from the truth. In my experience, customer service these days is non-existent. If I get told one more time how important my call is, whilst being left on hold for over an hour, I'm going to lose my s*&t. CASA along with phone companies, electricity, postal, car rego et al, a pox on the lot of you.
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