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Old 13th Feb 2015, 00:10
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Emma Royds
 
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I hope that I am proved wrong but I suspect things will only improve to the extent necessary, once we see aircraft parked up due to there being not enough crew to fly the schedule.

I believe this for two reasons. Firstly our senior management display a level of arrogance that is galling whilst their judgement is clouded by the perception that our 'brand' is powerful and robust enough to survive unblemished. Middle management will do all that they can to keep the operation running in what ever way, so that they can protect their own jobs.

The eye has well and truly been taken off the ball. One one hand we have individuals in the Funny Farm who are salivating at the thought of deciding which sports events to sponsor next while on the other hand, we have loyal Skywards members who are complaining at the constant deterioration of the the on board product, which is compounded by exhausted and demotivated cabin crew. That's just the tip of the iceberg.
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