PPRuNe Forums - View Single Post - Quality Assurance and Safety Management in GA
Old 19th Jan 2015, 08:33
  #9 (permalink)  
Jabawocky
 
Join Date: Jul 2007
Location: in the classroom of life
Age: 55
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Just culture is difficult to describe but easy to "do".

If you think of a simple example. I dial the wrong phone number. That is an innocent mistake and not intentional so while some kind of non conformance is experienced, I don't cop a reaming or bullied, but we look into why the mistake was made. Maybe poor records, poor lighting or maybe i am a bit dyslexic. (yr right for example).

Deliberately busting minima's or overloading, is another matter. This is serious and I ought to get a reaming of sorts, some retraining, and if I do it again a DCM.

A Just culture is NOT a no blame culture, if you are a deliberate bad boy, then you should be stopped either the easy way or the hard way. A Just culture is one where EVERYONE is held to account for their actions but not punished for genuine and honest mistakes. And open self reporting is encouraged.

Maybe I should change industries?

No jaba…..snap out of it.

If somebody can sum that up better than I have please go for it. I do not claim to be a guru at it.
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