22k, flying punters A to B unfortunately has got nothing to do with it.
It is not an Airline as such, in the traditional way. It is merely a bonus factory. It is business that has been set up in the last decade or so to provide huge bonuses to top 5%, medium size to the next 10% at any cost.
This is the system, metal tubing moving punters across the planet is purely the method that feeds the "factory".
Quite sad really!