DFW is a world away from LAX. Far nicer people and Waaay less queue's.
Just sooo pissed off the idiots are finally realising they need to treasure income streams rather than throwing them away because 'it only makes $x'.
They wasted so many little income streams because they had so much available to waste - so easy when you have so many little (seemingly insignificant) income streams pouring in - why sweat the small stuff (like triplers vs 744/380) etc...
Give them another 5-10years of this type of experience and I would consider them good enough to run a school tuck shop.