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Old 20th Aug 2014, 03:22
  #4801 (permalink)  
Mstr Caution
 
Join Date: Jul 2006
Location: Australia
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Blueskymine.

I would disagree.

JQ have changed their product over time.

Allocated seats, expanded network, inflight entertainment newer aircraft like the 787.

However there hasn't been an improvement in service standards.

If JQ is rebranded & people are still paid & treated the same by the company. Then the service they provide for the new product will not change.

TAA weren't a low cost carrier. It was a full service to full service branding change.

My point being, by changing the product it won't change the culture of the organisation.

An example of the cost reductions are the new A380 Cabin Crew. Within the same organisation & culture of QF mainline. The company introduced a new pay scale and recruited then trained to the organisation the lower paid crew.

MC

Last edited by Mstr Caution; 20th Aug 2014 at 03:49.
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