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Old 8th Aug 2014, 17:07
  #4674 (permalink)  
Romulus
 
Join Date: Feb 2007
Location: Melbourne
Age: 57
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Of less import than many posts here the followup to my expectation of QANTAS QF1 recently was fulfilled and exceeded.

Departed on time, perfectly clean, no service issues - ran like a dream.

Changed to Emirates in Dubai and to be quite frank their performance levels have slipped markedly. Boarding was both late and relatively disorganised and the cabin crew were average at best. Constant confusion, it seemed like there was a grand total of 2 crew members who knew what they were doing and had to take the initiative to tell the others who were gormlessly hanging around what to do - and by that I mean things like "go and get a refill tray" followed by "keep serving the drinks from where you served the last person" after a trolley had run out of something.

Probably just a one off but certainly the QANTAS crew had it all over Emirates from a customer service perspective.
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