BOAC, as a fare paying pax, I must say that I have no time for pilots who, when twenty knots slow on final approach with a full plane of pax, remain in the "pull on their own yokes" mode rather than make a correction to their approach.
If you were ever 20 knots slow on final would you have passed the check ride?
No. Why?
At the risk of boring our audience here, the pilot's check ride is executed to determine if you are fit to be in charge of flying the airplane (and nowadays, making sure your many systems fly the airplane in support of your efforts), in accordance with standards.
30+ knots slow in final (37, IIRC from the report) is so far beyond standards as to begger belief. It amazes me that apologists are still cropping up on a Professional Pilot's forum, and where professional pilots contribute, professional pilots who day in and day out bring people safely to their destinations by flying to standards.
As fare paying pax, it is not too much to ask that the pilots fly to standards, and that the company offering the seats for a payment of money ensures same.