Most common reasons for missed calls
Not listening out
On the land line
Having a rant and loosing patience or temper
Throwing toys out of the cot and telling everyone to standby
Sitting in an ivory ( control ) tower
Now having lit the blue touch paper lets actually get together to sort this crap out.
SATCO ATCO CAPT and FOs all users why don't we contact our managers and get an open face to face forum. Please no more "we make the rules you follow them." If the procedures are not being followed then it may be that they either don't work or are impractical so why not get all interested parties involved in the process, or we could keep throwing accusations at each other. As previous said it works in other areas of the world why not here. Lets cooperate.
Rant over, but I am awaiting some emotional retribution.
DD