He did not pause the 65% market share strategy because it was one of his KPI's to continue it. Blame the Board first for their stupidity, then blame the management for not having the sense or decency to say to the board that the strategy was hurting the business.
The selfish focus on KPI driven strategies in the interest of individual bonuses, not the collective good of the business is what has killed QANTAS. Reread the post by ALAEA Fed Sec about the Head of International Sales to see what possibly pervades the halls of management to this day. It is no wonder the company is in strife if what is claimed is true.
Last edited by What The; 23rd May 2014 at 05:54.