27/09, You are absolutely correct, Air New Zealand has paid its own way with a proactive and collaborative approach by management and staff. Taxpayers (and customers) have reaped the benefits. It shows what can be done by building the core business and not by watering it down or wasting resources on speculative strategies.
Trouble is some people (more than one btw) are too stubborn (or grossly overpaid) to admit they are wrong. There should be no embarrassment in copying successful models, there's money in it
