@ Tim Dawson...In my experience, Trading standards are an ineficcient, lazy and incompetent quango.
It's far more effective and quicker to take your destiny in your own hands and
SUE THROUGH THE COUNTY COURT SMALL -CLAIMS PROCEDURE.
Give the offender 7 working days notice of intended "action for recovery"
(email will do, and it's time-stamped as well...you can also get a receipt,which proves they got it...quicker than Recorded delivery letter,as well as cheaper- though post goes on the bill! )
at the end of the 7 days, FILE THE PLAINT YOU HAVE ALREADY FILLED OUT.
At that point, the offender is answerable for costs and *should* deal with the Court, not you.
IIRC, a prompt settlement ensures he does not get a judgement recorded against him/his business....
If he's got the cash, he'll settle....quickly!
Although my opinion of "custodians of the Law" is on a par with that of Trading-standards, enough written complaints to the offender's local Plod, may stir them enough to have a word in his shell-like.
this sort of activity really needs stopping NOW rather than later.
I see an awful lot of small punters losing an awful lot of hard-earned cash, in my crystal ball.
