Zero communication and impossible to get a hold of do not use.
Ordered product 2 weeks later after emails live chat and nobody answering still no joy.
No doubt as usual a wonderful 5 star review will appear shortly after this.
They must think we are all thick as piggy poo
PS: they no longer have their own Paypal account.
and if you click their Trusted shops store certificate logo thing it now says DISABLED,
So, trusted shops must have kicked them off now as well !