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Dealing with drunk passengers
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31st Oct 2013, 18:33
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Captaintcas
Join Date: Aug 2013
Location: Hotels
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SOP in all airlines I worked for.
Smoking, drunk or disruptive pax: get their passports and keep them until landing.
If needed, pax. Information can be relayed to Police before landing.
They ALWAYS calm down, apologize and get afraid
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