Wish I had seen this thread prior to making my own order, despite them claiming a refund has been issued, am now in the process of compiling a letter before action to ensure I get my money back, trust when a company behaves so despicably, is not an option.
Website claimed the product was in stock. I've had one member of staff claim that my order had been sent, only then (by another member of staff), to be told it hadn't, 5 emails, 3 phonecalls (all went to voicemail), a joke i'm afraid.