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Old 12th Oct 2013, 11:50
  #212 (permalink)  
Davidt
 
Join Date: Nov 2002
Location: England
Posts: 146
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The bloke who runs this shambles must be a complete to**er to have gained such a poor reputation so quickly, hes trading in a minute market to a specialist audience, heres my story;

Ordered and paid for a 2013 Delage Guide and prop log book 23/6/13
Chased delivery and got an e-mail (standard proforma) apologising 9/7
Called and spoke to Nick who confirmed the Delage was back ordered and he would chase the publishers, he also apologised for taking payment immediately blamed it on Paypal who he said they had just started using 11/7
Prop logbook arrives 23/7
Nick apologises again by e-mail 23/7
After a visit to France where I'm told Delage "N'existe pas" I email Nick and ask for my money back 15/8
Complaint to Paypal who advise I'm out of time 20/8
Formal Demand for refund prior to legal action 31/8
County Court action issued 25/9
Full refund inc costs and interest rec'd 27/9

I note that as of today 12/10/13 they are still offering Delage 2013 for sale despite knowing that the thing is not available, dishonest or what!

My advice to anyone getting the run around from this clown, go to www.moneyclaim.gov.uk its dead easy to use, don't forget to claim interest at 8%
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