Now if only Border Agency woke up and staffed the airport correctly it would be good. They are a shambles with inadequate staffing and a hostile attitude problem to passengers arriving.
Agreed but this is a consequence of the commercial imperative of the last wave arriving pretty much en masse, meaning the "staff" need to put their cuppas away, drop the crossword and get back to work, at midnight. I mean that's not a great job for anyone....
Welcome to London, sorry you've missed the last train, bus to Stratford anyone? Been there, done that....
LGS6753 is right, but you know what? I think it's all good, STN is getting back to where it was a few years back, drop the delusions of long haul and get back to doing what they do quite well. A Ryanair experience in a modern terminal building, that's pretty rare !