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Old 6th Sep 2013, 13:41
  #180 (permalink)  
Jari_K
 
Join Date: Sep 2013
Location: Sweden
Age: 51
Posts: 1
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Will never buy from this company again!!

It seems that I have similar experience as many other.

I placed my order for a Dual XGPS150E on the 28th of March. After some days I got a mail saying that the part was out of stock, but would come in some few days.
I waited some week, nothing happened. Mailed them and asked what happened with my part, they excused them self with still not having parts on stock.
After several weeks of waiting I decided to cancel the order, this was an option in the mail answers back from Proviation. Nothing happened though, I didn't get any money back or explanation from them. Then they suddenly told me that the part was sent, but probably got lost in transfer and that they would send a new one to me. I still haven't received anything.
Now after almost 6 months they do not answer my mail anymore, I do not get any answer when trying to call them, no response in the Chat window. NOTHING!!

I probably have to accept that my 100£ went to Proviation as a donation (since I don't get them back or my part).

I'll NEVER EVER buy anything from this company again, that's for sure!!
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