But the new operator cannot do anything about the basic layout of the Shed and it's manifest shortcomings. All of which are due, in my view, to cost cutting from the moment the Architect was given their first instruction.
The cost of reshaping it is never going to happen and the cost of improving the experience by more staff, is never going tohappen. That's it folks. Game Over.
That is not true. Plans are already in place to extend the terminal so it covers the bus and coach station. This will give the terminal a new entrance and allow the passenger search area to move downstairs. There are also plans to build out the piers and extend the arrivals area including the baggage reclaim area and build an expanded departure lounge. These plans are not minor tweaks but a major development.