PPRuNe Forums - View Single Post - Proviation customer care problems
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Old 3rd May 2013, 16:02
  #31 (permalink)  
carlmeek
 
Join Date: Sep 2010
Location: Brighton, UK
Age: 45
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Proviation are utter Carp and nick has no idea of the simple principles of customer service.

I eventually received my 900 pound life raft, but it was without doubt the worst service I have received from any company. I cancelled the order, emails ignored, replies not sent for days on end. Nightmare.

I think they are basically honest, just useless, so I'm sure you will eventually get your money back. They seem to disappear a lot.
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