I moved flats last year and when PCCW wanted exorbitant fees to relocate their service, I voted with my feet and switched to HKBN. I am very pleased with HKBN's excellent internet fiber-optic product.....
PCCW does provide a better TV product in NOW TV (for the time being) but their ridiculous fees and annoying contract obligations are nothing more than a monopolistic money grab.
Thank goodness for the competition of "market forces"....maybe PCCW will get the message when their revenue dries up.