Never Again Proviation !
Be Warned! Never Buy Anything from Proviation Unless You Are Prepared to Lose your Time and Money.
It has been already 5 months and the order has not arrived yet from Proviation.
1. 13 Nov 2012, Order #O-13900 was placed. 2 Twin Handle Leather cases with handling and shipping at a cost of £185.95.
2. 13 Nov 2012, the full amount of money taken from Credit Card.
3. 28 Nov 2012, sent an inquire email.
4. 2 Dec 2012, Nick replied saying that the order was taking extra unexpected longer time from a supplier.
5. 18 Jan 2013, emailed again to request mailing the order or refunding in full.
6. 21 Jan 2013, Nick responded saying he would be checking with the supplier to see if stock was available.
7. 14 Feb 2013, emailed Nick again, requesting for sending the order within 2 weeks, which according to his website the stock was available at that time. Or if he wished, he could refund the full amount.
8. 14 Feb 2013, Nick emailed back and claimed he wanted to make sure that the delivery address was correct and promised I would be receiving the order within 2-4 days.
9. 1 March 2013, Nick was asked again why the order was not received as promised.
10. 6 March 2013, received Nick’s email saying this time he would use UPS, provided I would pay extra fare for the express service.
11. 7 March 2013, I emailed back to Nick saying that I would be able to wait an extra few days, since I have been waiting for such a long time, it would not have had any difference for me.
12. 7 March 2013, on the same day, Nick answered that he is sorry, saying that this time, only one case remains, and he needs to order more stock.
13. The cycle continues ...