I agree with Kingpost. Peter is very good and clear. The advice you receive from them is purely their own opinion of the market. They do not get commission, merely a set fee for each EK pilot they see. I have never been sold anything I didn't want or ask for. I did convert one of two pensions into a private pension with them which has faired ok so far. They didn't push for the other, actually recommending it stays with the Company for diversity!
As for the C fund being rubbish, I have to disagree. The choice of funds are far greater than those in the A & B and you pay no yearly fee. You can swap and change several times per year for no charge and the same funds are available to the public. My C fund performed outstandingly over the last 2 years and proved a great investment following good advice from Mondial.