Well as a corporate "accelerate" client its a DISASTER for me and Virgin.
They went so far to attract corporate clients last year, improving their quality and service, and suddenly everything changed with no notice and no communication.
They simply shut down all corporate logins, with no notice and no instruction on this new wiz bang system.
To make things worse, they didn't answer the phones for the corporate hotline for months after and still aren't, and our bookings off the old system weren't transferred to the new system they were simply invisible.
many tens of hours on the phone to offshore call centres couldn't find anyone in
VB who gave a damn about accelerate program clients.
When the airline is operationally going so damn well and killing QF in every respect there, it's really sad to see the big let down and frustration this caused accelerate clients as though corporates just don't matter !!!!!!