PPRuNe Forums - View Single Post - Proviation customer care problems
View Single Post
Old 23rd Feb 2013, 20:37
  #25 (permalink)  
The500man
 
Join Date: Jul 2009
Location: London
Posts: 519
Likes: 0
Received 0 Likes on 0 Posts
I bought the clarity aloft headset through them. They took the money and didn't deliver. After I contacted them they said they had a lot of fraud to deal with. It was time sensitive so I cancelled the order and got refunded. I later ordered it again having had to borrow a headset for a few flights and paid through PayPal. I had no problems at all. My only complaint is that they didn't know I'd been charged the first time and didn't contact me to say they thought there was a problem. I had to chase them instead.

I would order through them again but not for anything urgent and not with a credit card.
The500man is offline