The max ZFW problem isn't new with the GVA flights; run into it a few times myself. It's not uncommon to have overloads show up at the flight planning stage, sorting them can be a headache that might not be resolved until 15 minutes before departure.
In this instance though it seems EZY determined to save a few quid and be cheeky in their comp offer has bit them in the bum big time.
Maybe the lesson learned is that they'll just play it straight in future; offer the full whack straight up or just leave bags behind.
Last edited by siftydog; 22nd Jan 2013 at 19:25.
Reason: apalling grammar