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Old 4th Jan 2013, 17:05
  #34 (permalink)  
Ancient Observer
 
Join Date: Aug 2006
Location: Lemonia. Best Greek in the world
Posts: 1,759
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Generally, I have historically had a high regard for ezy and their crews. However, I have been dumped by ezy twice with last minute cancellations - one time After check-in, one time at check in.
The After check in one was awful. At lgw, no announcement, just a screen change. No customer service, no-one to get us back through security and a 3 hour wait for our bags. Beyond awful customer service, and a cancelled holiday.
Not a jot of an apology from anyone.

I will always try to avoid them as no-one ever bothered to apologise in any way whatsoever. At least BA acknowledge their cock-ups.
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