It's such a shame this "dirty washing" is being rinsed on a public forum and in an inappropriate section such as this.....!!!
I am a long haul commuter and in First class 3-4 times a month where the crew have been generally awesome, nothing too much bother..... Or sat suffering on a jump seat when the a/c is full
If I am correct the author of this missive was an amazingly great Captain and person when in BA, are you sure about the "whole" story as I have had bag claims on staff travel without the slightest trouble...???
Please tell me you haven't turned into the grumpy old man we all fear turning into.
