No hard landings anymore? I think there may be a little irony going on there Michael... As a reasonably frequent flyer over the last two or three years the only hard landings I've had were with FR (one in particular was an absolute belter). As the Ryanair flights are the ones I pay for (as against my business related travel) they tend to include my family who now think that this type of landing is the norm...
Having said that, brilliant business model and as a pax I've no issue whatsoever in flying FR.