November4:
And to do it in a book a couple of years after the event rather than at the time is really the way to sort out shortfalls.
So.. You seriously think that no-one complains to these people face to face? You really think that movers swan through life thinking that are doing the perfect job because it isn't until two years later that someone pops out a whine in a book that they suddenly realize everything is not well in the kingdom of Denmark????
Please... Tell me you aren't that naive....