Easy jet don't just divert and 'dump' you at another airport and bugger off back home, They intact wait for the return pax to be coached from the airport and take them home from there. I.e Innsbruck when closed, divert to Munich, pax get bussed to inn, and pax get bussed from inn!! They wait for 4 hrs on the ground to take pax home.
So just clarify who has ever been dumped or left stranded by Monarch?? As far as I can tell, Monarch has always got their passengers to/from their destination in one way shape or form when the sh1t has hit the fan!
It is the supportive customer care such as pulling out all the stops when is required that the CAA rely upon when other companies such as XL, Globespan and Flyjet go bust that Monarch are called upon save the day and repatriate people.
The Captain in question would have made an executive decision following consultation from company operations, his fellow crew members and having considered the bigger picture! Individuals are far too quick to criticise and aren't privy to all the information that is available or has to be taken into consideration!
Those few inconvenienced passengers will have been looked after and accommodated, fed and watered where necessary!