Ok well my CTC colleague was almost certainly suffering from confusion in their own mind - not stupidity or a lack of experience and I'm sure if you had told thm why they'd have realised their error. My fault for the assumption re you flying for easyjet and on the Airbus. And the other inadequacies you point out are not limited to CTC cadets, the Airbus (clearly as you're on the Boeing!) or easyJet.