Patience
Even AFTER arriving here, patience is a must.
More patience required.... large influx of pilots from the Spanair bankruptcy. Suspect this had caused a bit of a bottleneck in the entry process as they hired these very experienced pilots in a group (up to 100?) and they are already in the processing pipeline. This is only an observation, not confirmed.
Add Singapore to the training locations for those on the B777.
For those starting on course, initial housing appears to be at either the Oryx Rotana or Holiday Villas. This is only temporary and they are asking pilots to source their own accommodation within two to six weeks. There are month to month options available, but it may be best to do some initial research on the ground before bringing the family.