PPRuNe Forums - View Single Post - Passenger 'Service' System
View Single Post
Old 21st Mar 2012, 14:50
  #2 (permalink)  
bonzaboy
 
Join Date: Dec 2011
Location: sydney
Age: 49
Posts: 26
Likes: 0
Received 0 Likes on 0 Posts
Couldn't agree more. Does senior management believe that self-congratulatory rants about how successful the project has been are actually believed by anyone with half a brain? Junior staff who have to work with it know it is a disaster, customers have been alienated, and the staff travel aspects are nothing short of a bad joke. And yet will anyone be held accountable? No; in accordance with long-established policy the offenders will be "promoted" to different departments. BN will be the exception; his advanced senility prevents him going anywhere.

Last edited by bonzaboy; 21st Mar 2012 at 14:53. Reason: grammar error
bonzaboy is offline