AOTW,
All good points and I think most would agree with you. I guess I was trying to highlight the scale of change I think would be required to enable the system to support the type of personnel initiatives guys often rightly suggest in the Organisation. The 'business' model is just one model and would require a total rebuild which is clearly unlikely and not without huge challenges. I thought it would be good food for thought.
After I wrote the last post I thought I should add that if the prime performance marker for the pers system is delivery of capability, it is clearly achieving its goals. Over the last 10 years or so the RAAF has delivered all that was asked of it. Maybe not with maximum efficiency or perfect staff engagement but, successful nevertheless. On that basis, the system is doing fine.