From NZ Herald.
An email from Qantas chief executive Alan Joyce to the airline's eight million frequent flyer customers, justifying Qantas' decision to ground many of its aircraft, implied that airlines like Air New Zealand and Virgin Australia were operating unsafely, Mr Fyfe said.
"What Alan omitted to mention was that it wasn't just Air New Zealand and Virgin Australia that had managed to adapt their operations to operate safely in clear air, but all airlines apart from Qantas and Jetstar had managed to achieve the vast majority of their operations.
"What Alan also failed to mention was that Qantas was very happy to transfer thousands of its customers onto Air New Zealand and other airlines' services, which seems a strange thing to do for your customers if you have concerns about the safety of the airspace."