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Old 22nd Jun 2011, 14:13
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Capt Groper
 
Join Date: Oct 1998
Location: OS
Age: 65
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JFK Near Miss

Ok this was a near disaster averted by quick ATC reactions.

However, as many non-native English (US) flight crew operate into JFK, ATC RT to these operators needs to shorter, slower, understandable and requiring a response (read back) to confirm understanding.

The procedure of transmitting to 3 A/C in one transmission maybe OK for local operators who taxi the same route daily and are local wise.

Greater understanding of how non-native English speakers decode JFK RT transmission would provide greater insight on potential misunderstandings.

Waving the ICAO RT Phraseology text book isn’t always going to fix this sort of problem. In some areas of the world non ICAO RT is the norm and possibly the best way to communicate, less confusing for ATC.

Active Listening is an answer;
Active listening has several benefits. First, it forces people to listen attentively to others. Second, it avoids misunderstandings, as people have to confirm that they do really understand what another person has said. http://www.colorado.edu/conflict/pea...nt/activel.htm
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