With regard to money, initial reactions were generally "too little". The stated aim of the company is market rate plus 10%: at the moment, even with rise, people feel (rightly or wrongly - though my contacts have a lot of friends throughout the industry) that it's nearer market rate minus 10%. The company was slow to act (they started talking about an announcement about this in March, I believe) and rumours had gained ground that the settlement was going to be substantially more, so people's initial reaction was disappointed, unless (basically) they are living in accommodation paid for by someone else within reach of LHR.
Last edited by Young Paul; 22nd Jun 2011 at 10:54.