Old 15th May 2011, 11:02
  #10 (permalink)  
Clearedtoroll
 
Join Date: Jan 2008
Location: England
Posts: 60
Controversial, but most of the admin officers I worked with on a former Cornish MOB not so many years ago were pretty good. I found OC PSF, OC Cat, OC Works and the rest were pretty helpful and effective at sorting things out when I couldn't.

It's the cost-saving, centralising, call-centre culture that is doing the damage.
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