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Old 11th Apr 2011, 15:36
  #476 (permalink)  
Join Date: Mar 2011
Location: Swiss Cottage
Age: 57
Posts: 24
Surely, crew on aircraft should not let their customers see that they are not getting on?

It seems to me to be a basic customer facing competence.

No doubt we all work with people we can't stand, but we never criticise or show emotions about them in front of the punters.
Frognal is offline