If you aren't going into the Concorde room, the march past the shops to the First lounge is annoyingly long if you are not intending buying any of the overpriced tat. But arrivals is not so good, and the useless idiots who designed the place do not seem to realise that on occasion, people like to wash their face. With only these blasted hot air driers, that's a big problem. The lack of moving walkways for a lot of the arrivals is also an indication of idiocy.
Interesting is the notice in the lifts that if you get stuck for a long time, you should only dial 999 in a medical emergency. Otherwise, there's a number for which YOU pay, and what if you do not have a mobile 'phone or the battery is flat?
I ought to get around to drawing the attention of the HSE to it - plus, when they have a 'shoes off' thing at security, there are no provisions for protecting people from infection. Another HSE thing!
BAA - Bloody Awful Airports.