AO,
How on Earth BA let their "first line managers" - the CSDs become strike leaders is beyond me
I am a CSD. I am not a strike leader. I worked during the IA as I, like many others, lost faith in the Union who I believe chose the wrong battle and were interested in the minority no the majority.
I am reassured to hear that you will, like many others, continue to fly with BA. Thankyou. Rest assured I do class myself as a BA manager. I manage with passion and integrity and am not afraid to manage lack lustre, apathetic performance.
I hope that this sorry mess is sorted out soon so we can all move on and enjoy our nations airline, whether as a customer or an employee.