Flowman
Thanks for replying and expressing your appreciation of the GA community's concerns and problems. I suspect your appreciation may not be mirrored by the people who actually make the decisions!!
IMO the phone lines are brilliant, they are generally answered very promptly by people who appear to genuinely want to help and 95% of the time they do. We need this service and it works. Somebody famous (I cannot remember who) said "If it ain't broke don't fix it". I thnk this is a perfect example.
Our Eurocontrol bills do not go down, so why should we accept a reduced service?
Hawker 750