Old 7th Oct 2010, 08:12
  #13 (permalink)  
Lotpax
 
Join Date: Jul 2010
Location: Out there, somewhere
Age: 57
Posts: 81
CCC

To be honest, it's a bit difficult to decide whether the other poster or you is ranting the most

Tonight maybe the first time, but I have never failed to get a hot towel in Club World and never received less than professional, competent service.

CE on the other hand is simply not worth the money presently and much of that is due to reduction in the hard product, a management decision.

ChicoG

I wrote to to the CEO and am having a dialogue with a helpful lady in the customer service team, who seems to be on the case.
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