If PSF can't help, have you tried your desk officer? Try and elevate it to the Chf Clerk / OC PSF / OC PMS if you have had no joy with the SAC on the desk. Point out to OC PSF/PMS that it is their job to administer the scheme on your behalf. Ithink that I ended up getting the forms
It may be that the revised paperwork for the FRI hasn't caught up yet as the AFPRB has just been published.
Apologies if I'm teaching you to suck eggs, but I had to do some digging and badger people to get the paperwork a couple of years ago.
GB2