PPRuNe Forums - View Single Post - BA - Lesson 1:01: How To Seriously Upset A Group Of Premium Customers
Old 7th Feb 2010, 20:49
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strake
 
Join Date: Aug 2002
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Rog747
If I may say, an excellent and very accurate description of VS.

I completely agree with your comments that the onboard part of the journey with them has lost its shine recently. Where VS really gets it right (as I tried to explain earlier) is the non-flying bit..limos, clubhouse and dedicated security.

HaC and TTB,
It's all relative but I would not spend that amount of personal money on BA F. Perhaps if they gave the VS level of "off-aircraft" support, then yes but the cabin service (I mean product not people) is still not up to scratch and certainly nowhere near that which I think you both probably experienced previously.
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