PPRuNe Forums - View Single Post - BA - Lesson 1:01: How To Seriously Upset A Group Of Premium Customers
Old 7th Feb 2010, 18:39
  #109 (permalink)  
Haven't a clue
 
Join Date: Dec 2005
Location: Isle of Man
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Being a dinosaur I remember when you were escorted from the First check-in desks through security to the lounge. Of course you were on your own thereafter. But it was a nice touch, as was the cart that was wheeled out with the food service, and the Dom Perignon. And on arrival at SIN (and only SIN) your bag was first off and waiting for you in the baggage hall. (Although you now have a seat to yourself and the IFE doesn't fail because you have accidently spilt your drink on the long suffering tape player under the armrest..)

Now you may or may not get cashews, you may or may not get a hot towel, you may get fed immediately or left for ages, the scrambled egg is not what it used to be, I have better wines at home and I can't even have the simple pasta snack I used to enjoy. The only thing that works is the seat!

Incidently I wonder why, when designing T5, they didn't put a security route from the First check in area straight to the lounge. Now you have to muck in with the other plebs in the (not really) Fast Track route. But you can then turn right and staright into the lounge, avoiding the retail mayhem and the hoi polloi
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