PPRuNe Forums - View Single Post - BA - Lesson 1:01: How To Seriously Upset A Group Of Premium Customers
Old 30th Jan 2010, 21:24
  #27 (permalink)  
Join Date: Aug 2006
Location: Hong Kong
Age: 56
Posts: 493
Having been thouroughly dissapointed by BA T5's "seamless" service over the last year on many occasions, for example European to long haul = arrive T3 stand, bus to terminal, bus from T3 to T5, long walk around endless terminal back to gate with......another bus to the aircraft on T5 stand I can only assume that the whole thing must have been designed by one of those wonderfully British committees with lots of tea and buns and not a cross word said....
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